Welcome to Graphco Support
GRAPHCO TECH SERVICE
The Graphco Technical Service Team ensures smooth, consistent operation of both Offset and Digital presses and related Prepress and Finishing equipment. Our customers rely on us to guide them to maximum returns on their sizable investments. Graphco offers a full complement of technical service to Offset & Digital Printers and Finishing Houses. Our knowledgeable team of professionals is the key to your success. When you do business with Graphco, you get the benefit of factory-trained service technicians with decades of experience in the repair and proper maintenance of print production equipment.
PRINT. FINISH. COMMUNICATE.
For over 40 years, Graphco has developed a reputation as the innovative Total Solutions Provider for Commercial, Packaging and In-plant Printers and Finishing Companies of all kinds. We built our business around Service and Knowledge in Digital, Offset, Prepress and Finishing. We provide value by helping you expand business opportunities while lowering production costs. Our Customers expect, and we will continue to provide, superior technical services and leading edge products.
QUICK RESPONSE TIME
Our Technical Support Team stays in close contact to assure the fastest possible response to customer calls. Once your service call is placed, a Graphco Representative will contact you promptly to determine the best response to the situation. Graphco's large parts inventory, strong logistics team and integrated dispatch system ensure the fastest possible scheduling of service for your equipment.
As part of our basic installation program, we train your key operators in both the use and care of your new equipment. Graphco offers operator training programs that enhance both operator performance and equipment performance. An added benefit is that the Graphco Operator Training Program greatly reduces operator turnover and schedule-change setbacks. Because our training programs are conducted by Graphco technicians, experienced Operator Supervisors do not need to spend their valuable time training new staff. Our goal is to instill confidence and competence in all of your operators.
Graphco guarantees consistent equipment performance in your shop, through proven preventive maintenance and the quickest possible on-site response times. There is no team in the industry with more experience in equipment technical service, and no one understands better the importance of maximizing up-time in your facility. The skill and diligence of your operators, coupled within routine equipment “assurance reviews” by Graphco’s factory-trained technicians, are a winning combination.