Technical Services

Protect Your Investment

Techs2 copyThe Graphco Tech Service Team provides smooth, consistent operation of digital and offset presses and print finishing equipment. Our customers rely on us constantly to guide them to maximum returns on their considerable investments. Regularly scheduled maintenance inspections by our experienced professionals assure continued customer satisfaction.

Your Graphco Tech Rep

Graphco offers a full complement of technical services to digital and offset presses and print finishing equipment. Our knowledgeable team of professionals is the key to our success. When you do business with Graphco, you get the benefit of factory-trained service professionals with decades of experience and continually updated, state-of-the industry training in digital and offset presses and print finishing equipment.

Graphco has preventative maintenance agreements for most types of equipment. If you become a PRESSROOM PARTNER with us, you’ll have the opportunity to receive discounts on supplies, equipment purchases, emergency and other repair calls.

Quick Response Time

Service 1Our team of highly qualified personnel and technicians stay in close contact to assure the fastest possible response time to assist with your problems. Once you place a service call, your technician will contact you within the hour. The average response time for contract customers is less than four hours .

Operator Training

As part of our basic installation program, we train your key operators in both the use and care of your equipment. Graphco offers operator training programs that will enhance equipment and operator performance. As an added benefit, the Graphco Tech training program greatly reduces operator turnover setbacks. Since training programs are conducted by Graphco representatives, experienced Operator Supervisors time need not be spent on training coworkers. Our primary goal is to instill confidence and competence in your operators.

Snapchat-7891176103006242053 copyUnparalleled Experience

Graphco guarantees consistent equipment performance in your shop through proven, preventative maintenance. No one has more experience in equipment technical service, and no one understands more clearly the importance of smooth running equipment in your print shop. The skill and diligence of your operators, coupled with routine equipment assurance reviews by Graphco’s factory-trained technicians, are sure to be a winning combination.

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For over 30 years, Graphco has developed a reputation as the innovative Total Solutions Provider for commercial and in-plant printers. We built our business around Service and Knowledge in Digital, Offset, Pre-Press, and Finishing. We provide value by helping you expand business opportunities while lowering production costs. Our Customers expect, and we will continue to provide, superior technical services and leading-edge products.